1. UNIT/ BAHAGIAN PENTADBIRAN, PROMOSI, HARTANAH & HOSPITALITI
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BIL
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PIAGAM PELANGGAN
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UNIT/BAHAGIAN
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JAN
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FEB
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MAC
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APR
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MEI
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JUN
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JUL
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OGS
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SEPT
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OKT
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NOV
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DIS
|
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1
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Memberi Perkhidmatan Kepada Pelanggan Kami Dengan Tepat, Cepat, Mesra, Cekap & Amanah
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PENTADBIRAN
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
PROMOSI
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||||
|
HARTANAH
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||||
|
HOSPITALITI
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||||
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2
|
Menyampaikan Maklumbalas & Keputusan Dalam Tempoh Tujuh Hari (7) Dari Tarikh Di Terima
|
PENTADBIRAN
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
PROMOSI
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||||
|
HARTANAH
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||||
|
HOSPITALITI
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||||
|
3
|
Menyediakan Khidmat Penyampai Maklumat Kepada Orang Ramai Dengan Berkesan & Informatif.
|
PENTADBIRAN
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
PROMOSI
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||||
|
HARTANAH
|
100% | 100% | 100% | 100% | 100% | 100% | ||||||||
|
HOSPITALITI
|
100% | 100% | 100% | 100% | 100% | 100% |
2. STATISTIK BULANAN JUMLAH KEKERAPAN BERHUBUNG DENGAN PELANGGAN MENGIKUT UNIT/ BAHAGIAN
| UNIT/ BAHAGIAN | BULAN | |||||||||||
| JAN | FEB | MAC | APR | MEI | JUN | JULAI | OGOS | SEPT | OKT | NOV | DIS | |
| PENTADBIRAN | 97 | 100 | 93 | 97 | 119 | 92 | ||||||
| PROMOSI | 86 | 34 | 27 | 19 | 41 | 45 | ||||||
| HARTANAH | 188 | 168 | 145 | 136 | ||||||||
| HOSPITALITI | 312 | 346 | 249 | 306 | 402 | 233 | ||||||
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