1. UNIT/ BAHAGIAN PENTADBIRAN, PROMOSI, HARTANAH & HOSPITALITI
|
BIL
|
PIAGAM PELANGGAN
|
UNIT/BAHAGIAN
|
JAN
|
FEB
|
MAC
|
APR
|
MEI
|
JUN
|
JUL
|
OGS
|
SEPT
|
OKT
|
NOV
|
DIS
|
|
1
|
Memberi Perkhidmatan Kepada Pelanggan Kami Dengan Tepat, Cepat, Mesra, Cekap & Amanah
|
PENTADBIRAN
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||
|
PROMOSI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
HARTANAH
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
HOSPITALITI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
2
|
Menyampaikan Maklumbalas & Keputusan Dalam Tempoh Tujuh Hari (7) Dari Tarikh Di Terima
|
PENTADBIRAN
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||
|
PROMOSI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
HARTANAH
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
HOSPITALITI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
3
|
Menyediakan Khidmat Penyampai Maklumat Kepada Orang Ramai Dengan Berkesan & Informatif.
|
PENTADBIRAN
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||
|
PROMOSI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
HARTANAH
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
HOSPITALITI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
2. STATISTIK BULANAN JUMLAH KEKERAPAN BERHUBUNG DENGAN PELANGGAN MENGIKUT UNIT/ BAHAGIAN
| UNIT/ BAHAGIAN | BULAN | |||||||||||
| JAN | FEB | MAC | APR | MEI | JUN | JULAI | OGOS | SEPT | OKT | NOV | DIS | |
| PENTADBIRAN | 97 | 100 | 93 | 97 | 119 | 92 | 115 | 189 | 99 | 89 | ||
| PROMOSI | 86 | 34 | 27 | 19 | 41 | 45 | 71 | 85 | 36 | |||
| HARTANAH | 188 | 168 | 145 | 136 | ||||||||
| HOSPITALITI | 312 | 346 | 249 | 306 | 402 | 233 | 342 | 301 | 257 | 240 | ||
