Laman Utama 
1. UNIT/ BAHAGIAN PENTADBIRAN, PROMOSI, HARTANAH & HOSPITALITI
| BIL | PIAGAM PELANGGAN | UNIT/BAHAGIAN | JAN | FEB | MAC | APR | MEI | JUN | JUL | OGS | SEPT | OKT | NOV | DIS |
| 1 |
Memberi Perkhidmatan Kepada Pelanggan Kami Dengan Tepat, Cepat, Mesra, Cekap & Amanah |
PENTADBIRAN | 100% | 100% | 100% | 100% | 90% | 100% | 100% | 90% | 100% | 100% | 90% | |
| PROMOSI | 100% | 95% | 100% | 80% | 70% | 100% | 85% | 80% | 80% | |||||
| HARTANAH | 100% | 100% | 100% | 100% | 100% | 98% | 100% | 90% | 90% | 100% | ||||
| HOSPITALITI | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | |||
| 2 |
Menyampaikan Maklumbalas & Keputusan Dalam Tempoh Tujuh Hari (7) Dari Tarikh Di Terima |
PENTADBIRAN | 100% | 100% | 100% | 100% | 90% | 100% | 100% | 90% | 100% | 100% | 90% | |
| PROMOSI | 100% | 95% | 100% | 80% | 70% | 100% | 85% | 80% | 80% | |||||
| HARTANAH | 100% | 100% | 100% | 100% | 100% | 98% | 100% | 90% | 90% | 100% | ||||
| HOSPITALITI | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | |||
| 3 |
Menyediakan Khidmat Penyampai Maklumat Kepada Orang Ramai Dengan Berkesan & Informatif. |
PENTADBIRAN | 100% | 100% | 100% | 100% | 90% | 100% | 100% | 90% | 100% | 100% | 90% | |
| PROMOSI | 100% | 95% | 100% | 100% | 70% | 100% | 85% | 80% | 80% | |||||
| HARTANAH | 100% | 100% | 100% | 100% | 100% | 98% | 100% | 90% | 90% | 100% | ||||
| HOSPITALITI | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
2. STATISTIK BULANAN JUMLAH KEKERAPAN BERHUBUNG DENGAN PELANGGAN MENGIKUT UNIT/ BAHAGIAN
| UNIT/ BAHAGIAN | BULAN | |||||||||||
| JAN | FEB | MAC | APR | MEI | JUN | JULAI | OGOS | SEPT | OKT | NOV | DIS | |
| PENTADBIRAN | 100 | 92 | 117 | 152 | 93 | 102 | 192 | 81 | 164 | 209 | 87 | |
| PROMOSI | 13 | 19 | 19 | 16 | 5 | 24 | 8 | 15 | 13 | |||
| HARTANAH | 70 | 101 | 115 | 193 | 123 | 87 | 127 | 97 | 78 | 123 | ||
| HOSPITALITI | 184 | 240 | 282 | 160 | 123 | 150 | 133 | 136 | 107 | 103 | 113 | |
